unfair itc listing and bill after a year

<p>I member number ********** 3390- terminated with Bonitas on 30/06/2015, as changed employment and had new cover, 1 year after this i recieve a bill for over R1400.00 stating for usage after termination, my question would be who will pay for something after terminated? and also this was not the case as i had new cover- i requested for a statement to show where and what was this for with none given, i sent many emails questioning this with ref number query 260816QX7RY0 and 110816QWKKZB advising with be escalated and till today 6 months later awaiting, i also recived a sms stating i have been now been handed over to ITC Business Administrators for collection with this still pending and is incorrect- i beleive the process for complaints before taking this up with the medical aid complaints Ombudsman and FSB is to leave complaint with med aid and await response in due time, so this is it, should there be no response in 7days i will escalate this to the Medical aid Omdusman and further to the FSB i have had great joy with this mediacl aid until termination and now false listing and billing- please have the listing removed and update this as i owe nothing and urgently await your reponse.</p> <p>THEN AFTER THIS... I</p> <p>i have spoken to a gentleman from bonitas financial department who refused to leave his name-</p> <p>he says as per a statement sent to me that i overspent on my savings in the months January 2015 and February 2016....and also says that my savings is loaded in January the same year and as per statement send Bonitas paid for stuff between March and June 2015 the same year so, how is it that they say my savings was over spent in the same period it was loaded and then a month after these so called over spent savings...makes no sense at all??</p> <p>there is no way possible that in the month the savings is loaded januay and the month there after i could have used all saving when there after in march everything in that month was paid and even after, he then very rudely refused to say his name just that he from the finance department and say if nything else call the call centre and cuts call...this is the behaviour that we suppose to tolerate...even after they take over R3000 for payments can rudelly and arrogantly dismiss people!!!!Bonitas sort this out asap you have 5 days before this matter is escalated to the Medical Aid Ombudsman esp for passing the buck and not having common sense,</p> <p> </p> <p>I AM NOW RECIEVING CALLS FROM ITC or they say they are when bonitas is at fault</p>