********* Conduct by Bonitas Medical Fund

I want to express my extreme disgust with Bonitas’ unprofessional and ********* conduct. I am tempted to believe that Bonitas is used to a practice of ************ly *****ing money from its clients. My membership started on 01/03/2022 and since there was no stop order deduction on 15th March 2022, from my salary slip, I was advised by Bonitas consultant (Andiswa) to make an electronic payment of R5,614 in order for my membership to remain active. As a result, I did made an EFT on 15/03/2022. However, to my shock, I have discovered that Bonitas proceeded to make a double deduction from my April 2022 salary payment thereby making me pay membership contribution of a month and couple days for 3 (three) months. This is totally uncalled for from their side and would like my EFT payment to be directly reversed to me before the 15th April 2022 because otherwise I am going to have a shortfall of R5,614 which will also affect my other monthly debit orders. I wrote to explain this to them but instead they send me a message that an EFT payment has been received. @Bonitas, I challenge you to run your organisation with the professional conduct that it deserves and employ competent Finance Department personnel.