TM
Takalani M
1 reviews | Active since Mar 2019
09 Oct 2019, 05:14
********* and disrespect it's clients
So I canceled my membership with Bonita at the end of May 2019,today its the 9th of October I have not been paid my savings refund despite being promised that I will be refunded on the 5th of October 2019. When I followed up I was told its still within the refund timelines. Why was I given a specific refund date then?
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Replies (3)
Bonitas Medical Fund's replyOfficial
10 Oct 2019, 12:44Hello Takalani M,
As per our telephonic conversation your query is still being investigated and we will keep you updated until the matter has been resolved.
We appreciate your patience while we are resolving this query for you.
Regards
Bonitas
As per our telephonic conversation your query is still being investigated and we will keep you updated until the matter has been resolved.
We appreciate your patience while we are resolving this query for you.
Regards
Bonitas
Bonitas Medical Fund's reply10 Oct 2019, 12:44
Official
Hello Takalani M,
As per our telephonic conversation your query is still being investigated and we will keep you updated until the matter has been resolved.
We appreciate your patience while we are resolving this query for you.
Regards
Bonitas
As per our telephonic conversation your query is still being investigated and we will keep you updated until the matter has been resolved.
We appreciate your patience while we are resolving this query for you.
Regards
Bonitas
TM
Takalani M's updateReviewer Update
10 Oct 2019, 15:40It's amazing how people reacts when Uncle Peter shows up, we could get somewhere as a country if we can just be efficient.
TM
Takalani M's update10 Oct 2019, 15:40
Reviewer Update
It's amazing how people reacts when Uncle Peter shows up, we could get somewhere as a country if we can just be efficient.
TM
Takalani M's updateReviewer Update
14 Oct 2019, 05:32So on Thursday the 10th I got a call from a lady called Lami telling me that finance has done an EFT, and I will receive my refund the following day. Let me tell you, I was played shame all they wanted was to shut me up.
There is still no refund in my account. To those who are reading this researching whether they can join Bonitas its one of those decisions that you take at your own risk.
First I was told the 5th, after they failed and got scared of uncle Peter I was told the 11th,today its the 14th and there is still nothing. After reading this I am sure I will be promised something else.
Very unprofessional
There is still no refund in my account. To those who are reading this researching whether they can join Bonitas its one of those decisions that you take at your own risk.
First I was told the 5th, after they failed and got scared of uncle Peter I was told the 11th,today its the 14th and there is still nothing. After reading this I am sure I will be promised something else.
Very unprofessional
TM
Takalani M's update14 Oct 2019, 05:32
Reviewer Update
So on Thursday the 10th I got a call from a lady called Lami telling me that finance has done an EFT, and I will receive my refund the following day. Let me tell you, I was played shame all they wanted was to shut me up.
There is still no refund in my account. To those who are reading this researching whether they can join Bonitas its one of those decisions that you take at your own risk.
First I was told the 5th, after they failed and got scared of uncle Peter I was told the 11th,today its the 14th and there is still nothing. After reading this I am sure I will be promised something else.
Very unprofessional
There is still no refund in my account. To those who are reading this researching whether they can join Bonitas its one of those decisions that you take at your own risk.
First I was told the 5th, after they failed and got scared of uncle Peter I was told the 11th,today its the 14th and there is still nothing. After reading this I am sure I will be promised something else.
Very unprofessional