1 reviews | Active since Jan 2011
********* and dishonest
I have sent several e-mails to Bonitas to refund my savings back whilst that membership had been cancelled and also to refund my fiancés July contribution.I am so sick of Bonitas double charging me. July statement shows that your took off 4400 off my savings from a medical aid that has been canceled and I was covered somewhere else, and you still charged my fiancé R4500 for July and August? This still hasn’t been resolved. I want my money reversed back into my savings and July contribution on my fiancé to be reallocated for September to ***. Now I have been told no information can be disclosed to me but the fact of a matter here is that she is my fiancé so you can't charge her for the contribution thats already been paid for also pull out a recording on the sales agent who confirmed we wont be charged for July provided I send my new membership certificate which I did, but you still went ahead and charged me. Next platform is TWITTER
Thank you for submitting your details to us through Hello Peter.
This is to confirm that we have received your information and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards,
Bonitas Team
Thank you for submitting your details to us through Hello Peter.
This is to confirm that we have received your information and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards,
Bonitas Team
Thank you for submitting a comment to us through Hellopeter.
According to the email communication with our representative, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Thank you for submitting a comment to us through Hellopeter.
According to the email communication with our representative, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team