1 reviews | Active since Jan 2017

11 Jan 2017, 11:30

Unauthorised debit order

<p>Hello Peter</p> <p>I have been battling with my bank over a debit transaction that occurred on my account last week Wednesday the 4th of January 2016. After my bank investigated the matter they found that the debit order was process by Bonitas Medical aid company. I having trouble understanding why this happened for I have never had any dealing with them and have never given my account details to them in the pass.</p> <p>Below: are the details of the account transaction:</p> <p>Standard Bank: Stop Order R6057.00 BON ARRS ********** 6438; from ***. 2017-01-05 Query? ********** 107</p>

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Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply11 Jan 2017, 15:33
Official

Hello kharismatic,

Thank you for submitting a comment to us through Hello Peter.

This is to confirm that we have received your comment and that we are currently investigating this matter.

Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.

Kind regards

Bonitas Team