BH
Bongiwe H
1 reviews | Active since Sept 2018
13 May 2024, 08:19
*****ulent and misleading
I am being over charged, I earn less than R10000 and I'm on Boncap but I'm being charged close to R3000 when I'm in the 1st salary bracket, where I'm supposed to be charged R1000
Helpful (0)
Replies (3)0
Replies (3)
Bonitas Medical Fund's replyOfficial
13 May 2024, 09:02Hello Bongiwe H
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
Bonitas Medical Fund's reply13 May 2024, 09:02
Official
Hello Bongiwe H
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
Bonitas Medical Fund's replyOfficial
15 May 2024, 15:51Hello Bongiwe H
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
Bonitas Medical Fund's reply15 May 2024, 15:51
Official
Hello Bongiwe H
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
Bonitas Medical Fund's replyOfficial
21 May 2024, 12:31Hello Bongiwe H
Thank you for notifying us of your complaint, we strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it is important for us to know.
With reference to your hellopeter enquiry, please be advised that to date we have not received the required details, (membership number or ID number of the principal member) to assist with your query.
Kindly note that your query will be attended to once we receive the required details.
We apologise for any inconvenience caused to you.
Regards
Bonitas Team
Thank you for notifying us of your complaint, we strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it is important for us to know.
With reference to your hellopeter enquiry, please be advised that to date we have not received the required details, (membership number or ID number of the principal member) to assist with your query.
Kindly note that your query will be attended to once we receive the required details.
We apologise for any inconvenience caused to you.
Regards
Bonitas Team
Bonitas Medical Fund's reply21 May 2024, 12:31
Official
Hello Bongiwe H
Thank you for notifying us of your complaint, we strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it is important for us to know.
With reference to your hellopeter enquiry, please be advised that to date we have not received the required details, (membership number or ID number of the principal member) to assist with your query.
Kindly note that your query will be attended to once we receive the required details.
We apologise for any inconvenience caused to you.
Regards
Bonitas Team
Thank you for notifying us of your complaint, we strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it is important for us to know.
With reference to your hellopeter enquiry, please be advised that to date we have not received the required details, (membership number or ID number of the principal member) to assist with your query.
Kindly note that your query will be attended to once we receive the required details.
We apologise for any inconvenience caused to you.
Regards
Bonitas Team