ZM
Zipho M
1 reviews | Active since Jan 2022
25 Aug 2022, 15:56
****ty service from bonitas
My doctor sent a request for me to receive Iron IV drip and they approved the request to pay. Bonitas now doesn't want to pay for the drip, saying they only gonna pay for the facility where I'm going to to get the drip. Why approve and then don't want to pay, I'm 36 weeks pregnant and I really need the drip but greedy bonitas now does not want to pay. Bonitas you better pay for that iron IV drip coz if anything happens to my baby I'll be coming for you! That's a promise.
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Bonitas Medical Fund's replyOfficial
25 Aug 2022, 16:07Hello Zipho M
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply25 Aug 2022, 16:07
Official
Hello Zipho M
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team