HF
Hermann F

1 reviews | Active since Jan 2017

11 Jan 2021, 13:36

****ty Service

How long do we have to live with ****ty service?

I have a hospital plan with Bonitas. For months I have been trying to speak to a human being, since I have an issue that cannot be solved by digital means. All promises made for such a conversation to happen, I have been have not been met. Even promises via Hello Peter were not kept. It is totally disgusting.

0
Replies (2)
Bonitas Medical Fund
Bonitas Medical Fund's reply11 Jan 2021, 15:31
Official
Hello Hermann F, 

Thank you for submitting a comment to us through Hello Peter.

Kindly reply privately with the membership number and contact details in order for us to assist with your query.

Please note that your personal information is not showing on the public view platform.

Kind regards,

Bonitas Team
Bonitas Medical Fund
Bonitas Medical Fund's reply17 Jan 2021, 22:34
Official
Hello Hermann F, Please note we have not received the required details from you. Your query will be attended to once we receive the required details. Regards,Bonitas Team