BM
Boipelo M
1 reviews | Active since Apr 2025
08 Jul 2025, 08:45
****ty Medical Aid and service by Bonitas and their provider AFA
Honestly, I regret moving to this scheme I regret deeply I should have stayed with discovery and at the end of the month I am terminating my membership cause guess what after numerous attempts and complying with chronic application with AFA I have not been enrolled on the program and without my meds we on the 8th day of the month. Bonitas keeps referring me to AFA and AFA is giving me the run around so I don't know what to do but I am cancelling going back to Discovery cause I cannot its sad and pathetic
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Replies (2)
Bonitas Medical Fund's replyOfficial
08 Jul 2025, 09:02Hello Boipelo M
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply08 Jul 2025, 09:02
Official
Hello Boipelo M
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
BM
Boipelo M's updateReviewer Update
08 Jul 2025, 11:01Hi can you guys please send me the termination form. I want to terminate my membership. I called in but the call center agent did not email the termination form as promised please send it to my email address.
BM
Boipelo M's update08 Jul 2025, 11:01
Reviewer Update
Hi can you guys please send me the termination form. I want to terminate my membership. I called in but the call center agent did not email the termination form as promised please send it to my email address.