Total Incompetence.

I would have liked to give zero star rating but this is not possible. I app**** to join Bonitas hospital plan the beginning Nov 2024 with my entry date i Des 2024. Bonitas kept asking for more documents ( I will grad them that I forgot to send them some documents). I scanned the application form leaving all the pages that just had the contract conditions on and I had nothing to fill in or sign. These pages could have just been added by them as it had no input needed from my side. After waiting a week I enquired about my application and they could not find the application. We resend everything and did not hear from them for the rest of Nov. and Des. Got an email from them excepting my application 3 days ago, but with the entry date the beginning of Des 2024. After saying no I want the entry date now to be moved to the first of Feb.2025 they now placed a 3 month waiting period on any claims. They messed up every thing and wasted time and now want to penalize me for their incompetence. All I can say is good luck to all their members when they want to claim. No wonder they have such a bad rating and reviews.

Pieter Nagel