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johan.jvanvuuren johan.jvanvuuren

1 reviews | Active since Dec 2016

29 Jan 2017, 21:52

Total ignorance of members

<p>I complained to Bonitas because the pharmacy they appointed as preferred suppliers deliver you medication 3 to 5 days late.</p> <p>Not Bonitas or Pharmacy direct contacted me or tried to rectify the problem</p> <p>Bonitas just closed the Query ?</p> <p>When I enquired about this action I was totally ignored.</p>

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Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply30 Jan 2017, 08:56
Official

Hello johan-van-vuuren-1,

Thank you for submitting a comment to us through Hello Peter.

This is to confirm that we have received your comment and that we are currently investigating this matter.

Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.

Kind regards

Bonitas Team