1 reviews | Active since May 2011
Total Disgust!!!Customer Services,Team Leaders, supervisors, Switchboard have the most inefficient Services
Total Disgust Customer Service , Team Leaders, Switchboard have the most inefficient Services. Staff are definitely not client and Customer Service driven. This Bonitas Medical Fund MUST HAVE A SHUT DOWN ON ALL THEIR DOORS. Please can somebody arrange to get the media, Carte Blanche and CheckPoint to their Premises. The offices especially in JHB where Lebogang Morobane; who spends more time twanging with his tone of voice and is definitely of no HELP. Switchboard ladies named Vwezi and Ndumiso are serioiusly not in need of jobs cos they say they delibrately place a customer on hoid. so in 1day you got to make 50calls at your expense to get help or answers in reagrd to oyur MEDICAL AiD. BUll dust...NEVER ever register with this MEDICAL AiD. Total loss whereby they deposit funds into customers closed account. Should you not be aware of such this Medical Aid Company benefits our monies. had this not been brought to my attention by the Service Provider with proofs sent to my phone I would never had know and this medical aid company enjoys our monies in their account having a party and feasting. where are the head Managers and Partners to this Medical aid Company???My current account is whereby the debit order is deducted from every month. I wanna scream aloud FIRE11 FIRE!!! FIRE!! No need to have such a Company in the medical Industry. CLOSE THIS COMPANY DOWN NOW!!!!! After receiving this mail, I emphasise PLEASE do not get your STAFF to phone me to delete this from HelloPeter. Some Director or Partner must phone me.
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Thank you for submitting your details to us through Hello Peter.
This is to confirm that we have received your information and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards,
