EM
Emily M

1 reviews | Active since Jan 2017

31 Jan 2017, 11:51

Three weeks delivery turned to Two months

<p>i joined Bonitas Medical Aid on the 1st of December 2016, firstly they said I will get my medical aid card in Nine days.. well that did not happen.. I waited and called to enquire they promised that I will get it soon, again nothing and I emailed them again beginning of January 2017, the lady said it will be delivered after 3 weeks.. and still I haven't received the card, and yet the fourth week has passed.</p>

0
Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply31 Jan 2017, 14:14
Official

Hello Emleee _m,

Thank you for submitting a comment to us through Hello Peter.

This is to confirm that we have received your comment and that we are currently investigating this matter.

Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.

Kind regards

Bonitas Team