1 reviews | Active since Apr 2019
THIS IS HORRIBLE
This is getting out of hand and i cant take it anymore really do not not understand WHAT AND WHY AM PAYING MEDICAL AID. It is becoming unbearable and very concerning to me most times I get calls from clinic or hospital saying I do not have funds available in my medical aid for them to claim. I really do not understand what am paying for, every month am been debited for medical aid without missing any month just to visit GP for medication on flu, stomach aches am been called to say they can’t claim. Last week I went to visit GP because I had flu he gave me medication and treated me and am so much sure his bill cant never be up to R1000 only for him to call me 2 days ago saying he is unable to claim my medical aid said no funds available am sick and tired of these disgrace. Please note I will not be paying from my pocket to settle that bill as I really don’t understand what I have medical aid for if they can’t cater for just flu treatment.
Thank you for submitting your details to us through Hello Peter.
This is to confirm that we have received your information and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards,
Bonitas Team
Thank you for submitting your details to us through Hello Peter.
This is to confirm that we have received your information and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards,
Bonitas Team
Thank you for submitting a comment to us through Hellopeter.
According to the telephonic conversation with our representative, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Thank you for submitting a comment to us through Hellopeter.
According to the telephonic conversation with our representative, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team