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Bongi B
1 reviews | Active since Aug 2025
21 Aug 2025, 16:36
This is against the law
I am so angry, 1stly what had happened they did not increase my contributions funds over the years and now all a sudden due their blander which has nothing me, but affecting me as I'm currently not covered and I am paying monthly. they I telling me I owe R**** which is insane if you made the mistake and your system did not do increments that is a breach of contract. Fix this now!
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Replies (3)0
Replies (3)
Bonitas Medical Fund's replyOfficial
22 Aug 2025, 09:06Hello Bongi B
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply22 Aug 2025, 09:06
Official
Hello Bongi B
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Bonitas Medical Fund's replyOfficial
22 Aug 2025, 14:47Hello Bongi B
Thank you for submitting a comment to us through hellopeter.
According to the telephonic conversation with the finance department, we hereby confirm that your concern has been addressed and this matter has been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Regards
Bonitas Team
Thank you for submitting a comment to us through hellopeter.
According to the telephonic conversation with the finance department, we hereby confirm that your concern has been addressed and this matter has been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Regards
Bonitas Team
Bonitas Medical Fund's reply22 Aug 2025, 14:47
Official
Hello Bongi B
Thank you for submitting a comment to us through hellopeter.
According to the telephonic conversation with the finance department, we hereby confirm that your concern has been addressed and this matter has been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Regards
Bonitas Team
Thank you for submitting a comment to us through hellopeter.
According to the telephonic conversation with the finance department, we hereby confirm that your concern has been addressed and this matter has been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Regards
Bonitas Team
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Bongi B's updateReviewer Update
29 Aug 2025, 15:08Thank you
BB
Bongi B's update29 Aug 2025, 15:08
Reviewer Update
Thank you