NS
Nicole S
1 reviews | Active since Feb 2019
27 Feb 2019, 08:20
THINK AGAIN!
Its disturbing that I have now tried multiple times to get someone from Bonitas to contact me and yet I am still awaiting a call. The call centre is even worse as I tried calling when I got tired of waiting for a call back and they keep transferring you and agents are very confused!!!. If you have an online contact me form on your website - use it! or remove it if no one gets back to customers as its just useless! The above being so and I wanted to join the fund - I dont have to THINK AGAIN.
Helpful (0)
Replies (3)0
Replies (3)
Bonitas Medical Fund's replyOfficial
27 Feb 2019, 14:59Hello Nicole.R,
Thank you for submitting your details to us through Hello Peter.
We have escalated your contact details to a consultant who will be in touch with you to assist accordingly.
We sincerely apologise for the inconvenience.
Kind regards,
Bonitas Team
Thank you for submitting your details to us through Hello Peter.
We have escalated your contact details to a consultant who will be in touch with you to assist accordingly.
We sincerely apologise for the inconvenience.
Kind regards,
Bonitas Team
Best regards,
Bonitas Medical Fund's reply27 Feb 2019, 14:59
Official
Hello Nicole.R,
Thank you for submitting your details to us through Hello Peter.
We have escalated your contact details to a consultant who will be in touch with you to assist accordingly.
We sincerely apologise for the inconvenience.
Kind regards,
Bonitas Team
Thank you for submitting your details to us through Hello Peter.
We have escalated your contact details to a consultant who will be in touch with you to assist accordingly.
We sincerely apologise for the inconvenience.
Kind regards,
Bonitas Team
Best regards,
Bonitas Medical Fund's replyOfficial
04 Mar 2019, 15:10Hello Nicole.R,
Thank you for submitting a comment to us through Hellopeter.
According to the telephonic conversation with our representative, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Thank you for submitting a comment to us through Hellopeter.
According to the telephonic conversation with our representative, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Best regards,
Bonitas Medical Fund's reply04 Mar 2019, 15:10
Official
Hello Nicole.R,
Thank you for submitting a comment to us through Hellopeter.
According to the telephonic conversation with our representative, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Thank you for submitting a comment to us through Hellopeter.
According to the telephonic conversation with our representative, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Best regards,
NS
Nicole S's updateReviewer Update
11 Mar 2019, 14:10AND YET STILL NO RESPONSE!!!! SHOCKING.
NS
Nicole S's update11 Mar 2019, 14:10
Reviewer Update
AND YET STILL NO RESPONSE!!!! SHOCKING.