JS
John S
1 reviews | Active since Jul 2023
27 Nov 2023, 13:01
THIEVING *******S!
The official document states 30 days are required to process TERMINATION of membership, BUT, it takes 3-5 days to PROCESS THE DIGITAL FORM, so I’ll be billed next month too! Wonderful!
Helpful (0)
Replies (3)0
Replies (3)
Bonitas Medical Fund's replyOfficial
27 Nov 2023, 13:09Hello John S
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
Bonitas Medical Fund's reply27 Nov 2023, 13:09
Official
Hello John S
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
JS
John S's updateReviewer Update
28 Nov 2023, 10:08Received notification via the BONITAS APP that my membership will terminate on 31/12/24. What a gift, and this when, as a reason cited for termination being unemployment and inability to maintain the sizeable debit order. Just shows that these muthers all look to fatten themselves with tt the skinny republic of desperate people.
JS
John S's update28 Nov 2023, 10:08
Reviewer Update
Received notification via the BONITAS APP that my membership will terminate on 31/12/24. What a gift, and this when, as a reason cited for termination being unemployment and inability to maintain the sizeable debit order. Just shows that these muthers all look to fatten themselves with tt the skinny republic of desperate people.
Bonitas Medical Fund's replyOfficial
01 Dec 2023, 10:33Hello John S Thank you for submitting a comment to us through Hellopeter. According to the email communication, we hereby confirm that your concern has been addressed and this matter has been resolved. As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service. We apologise for any inconvenience caused to you. Regards Bonitas Team
Bonitas Medical Fund's reply01 Dec 2023, 10:33
Official
Hello John S Thank you for submitting a comment to us through Hellopeter. According to the email communication, we hereby confirm that your concern has been addressed and this matter has been resolved. As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service. We apologise for any inconvenience caused to you. Regards Bonitas Team