1 reviews | Active since Jun 2016

28 Sept 2021, 11:05

*******! exploiting the elderly!

Bonitas has ****** in excess of R7000 from my 71 year old mother! membership fees , but they refuse to pay a R200 doctors bill and R1000 sonar! BECAUSE ITS NOT COVERED ON THE CHEAPEST PLAN. YOU ARE A DISGRACE CHARGING ELDERLY PERSONS MASSIVE INSTALLMENTS AND THEN NOT COVERING BASIC CONDITIONS AND TESTS! *******!

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Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply28 Sept 2021, 11:29
Official
Hello Paul G 
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. Kindly provide the membership number or ID number of the principal member in order for us to investigate this matter. 
Kind Regards
  
 The Bonitas Team

Best regards,