1 reviews | Active since Apr 2017
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I moved from a previous medical aid to bonitas med aid through Tenda health cause of a prociedure i had to get done. On the phone i spoke to a lady by the name og Christa, and told her on a recorded line what was happening she promised to do everything for us. She came back and told me i had a 3 month waiting period, waited the 3 months phone her back she got a letter from bonitas stating no underwriting blocks on med aid. I started to get tests done and gettong redding to have op done now med refuse to pay saying i never disclosed my reason for op. I pay R6000 a month for med aid 1st time i need to use this is the story. Ppl must know this is pathetic and dont go on thier med aid
Hello Euro007
Thank you for submitting a comment to us through Hello Peter.
Kindly reply privately with your membership number in order for us to assist with your query.
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Bonitas Team
Best regards,
Hello Euro007
Thank you for submitting a comment to us through Hello Peter.
Kindly reply privately with your membership number in order for us to assist with your query.
Kind regards,
Bonitas Team
Best regards,
Hello Euro007,
Thank you for submitting a comment to us through Hellopeter.
We hereby confirm that an email has been sent to you and we will await your reply.
Kindly note that this query has been closed, new query will be logged once the required information has been received.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Best regards,
Hello Euro007,
Thank you for submitting a comment to us through Hellopeter.
We hereby confirm that an email has been sent to you and we will await your reply.
Kindly note that this query has been closed, new query will be logged once the required information has been received.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Best regards,
