They say its resolved but its not

I wrote numerous emails yesterday regarding this matter. Nobody helped me or gave me feedback so I wrote a complaint on hello Peter. After 1 hour my matter was resolved- or so I thought. <br> <br> Today i am still receiving emails for claims on 3 different medical aid numbers! Lammetjie told me that I am on the standard option and all my issues will be resolved. today I get emails from claims after my hospital admission that is still being made on the Bon cap option. I get emails from Standard Select that they can not pay the whole hospital amount! What is going on Bonitas. I even wrote on your Facebook wall, but you are even too pathetic to reply on that. I am saying this again, but I will never recommend anyone to Bonitas, and I am urgently looking for a new medical aid provider. i do not want a operator to call me that can nearly speak, I want a manager to call me today still! For what am i paying R2700 per month!!!!