They don't know what they are doing!

I've posted a thank you note for Bonitas, but how wrong of me! I retract my appreciation letter completely!

In March this year Bonitas made HUGE mistake with my medical plan (read my previous complaints).

With going back and forth, back and forth with phone calls and emails, they reassured me with proof of payments emailed to me, that all the service providers have been paid.

Today 10th May 2022, Path Care is calling me for payment, Nephrologist is calling me for payment and NRC is also calling me for payment.

No one has been paid!!!

So as I said, Bonitas representative, Ella Letlole to be specific, was in communication with me, sent me the proof of all payments, after that the payments were reversed.

What a MESS!! For goodness sake, Bonitas please get your house in order and please clean up your mess!!!! On top of this disaster that you have created I still have to run after you over and over, again and again to still see if anyone, by any chance, will be available to help. How messed up is this!

Right now it looks as if Bonitas aim is to drive their clients into such a mental state where one is just on the brink of being finished, as in DEAD!

How many months do you need to figure out how to do your job?

Member ***