EP
Errol P
1 reviews | Active since Mar 2025
03 Mar 2025, 13:53
They assigned certain options to a Marara pharmacy to handle our chronic s very frustrating to deal with,I emailed my scripts a week ago and according to one of their agents,the scripts was never loaded on their system,she only loaded the scripts today😡do
They assigned certain options to a Marara pharmacy to handle our chronic s very frustrating to deal with,I emailed my scripts a week ago and according to one of their agents,the scripts was never loaded on their system,she only loaded the scripts today😡don't know how long delivery going to take.The agent at Bonitas chat platform were very helpful and went the extra mile to assist me. Thank you Tshiwani.
Helpful (0)
Replies (1)0
Replies (1)
Bonitas Medical Fund's replyOfficial
03 Mar 2025, 14:04Hello Errol E
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
Bonitas Medical Fund's reply03 Mar 2025, 14:04
Official
Hello Errol E
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team