JM
JACQUELINE M
1 reviews | Active since Jan 2018
02 Oct 2023, 15:00
They are not paying my childrens GP bills since May month
They are not paying my childrens GP bills since May month. Also no info regarding to why they are declining the payments. I always pay my Medical Aid on time, have never missed a payment. But they struggle to pay the GP visits. I am very disappointed.
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Bonitas Medical Fund's replyOfficial
02 Oct 2023, 16:26Hello Jacqueline M
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
Bonitas Medical Fund's reply02 Oct 2023, 16:26
Official
Hello Jacqueline M
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas