There's no point in having medical aid with Bonitas

<p>I had new glasses fitted in January which I had to pay in R800 for because my savings apparently didn't cover the full amount. I haven't been able to pay for medication on the medical aid since which I did luckily, budget for but it is still an annoyance. Now I receive an email for the optometrists stating that Bonitas never paid their side and I'm liable for R2500 and I can almost guarantee that Bonitas will come back with a lame excuse as to why they are not liable for the amount because that's what they always do.</p> <p> </p> <p>I have had blood tests in the past that they refuse to pay for, despite the fact that they say it's covered in the plan. They even tried to pull this **** when I was rushed into hospital for an emergency operation and only paid their side (roughly R7000) when the surgeon sent a strongly worded letter outlining their own policies to them as well as clauses in the constitution which showed that they were liable.</p> <p> </p> <p>I honestly don't see the point in paying a fortune to these people every month anymore as I end up paying most of my medical fees myself and the service i get from Bonitas is always cold, unfriendly and extremely unhelpful. I am just done and I will be moving to another medical aid at the end of the year when my company allows the change. I refuse to pay these people any more money (and it is a substantial amount) when they refuse to do their job; what they are doing is actually theft. It's disgusting and I am jus done.</p>