Their claims department has no brain functionallity....at all!

Bonitas, BonCap, you are pathetic and that is a compliment! I had a surgery on 15 November 2024 in Hoogland Medi Clinic, in Bethlehem. On the 19th of November, the full claim was sent to your claims department, as it should be done.

Imagine my surprise when I receive a notification from my specialist, to inform me that they are still awaiting payment!!! ARE YOU KIDDING ME?! Basically a year later????

You are a bunch of useless clowns with little or no brain function! Are you employing the 34% pass rate degenerates? Because it definitely looks like it! I sit with ALL the paper work, that shows clearly when and to who the claim was sent! And then you have the audacity to raise my monthly premiums with R700.00!!! For what am I paying you bunch of *********** waste of space every month??? I don't pay you to make me look like a fool at my specialist!

Sort your no-brain-problem out VERY SOON! Unless you would like to watch shout-out videos for your claims department on social media.

Please people! This is the most pathetic medical aid company by far! STAY AWAY!