1 reviews | Active since Dec 2013
The Worst Medical Aid in South Africa - Bonitas
My doctor requires I have two blood tests done six monthly. One is to determine whether my body has enough vitamin D and then enables them to supplement so my bones done get brittle and break. My company had their own medical aid before deciding to give staff 'choice' but decided to get this bunch the bulk of the business. The previous medical aid did not question the blood tests. This bunch on con artists wont pay wanting the doctor to provide a clinical explanation and results. All the doctor sent was sent on to this bunch, reject. I am no doctor, if they want it they should address with the doctor. The doctor has signed an oath to look after the patient, clearly Bonitas doubt that the doctor is complying with this oath and makes it as difficult as possible for the member. They claim they are the number one medical aid - they are the pits, they are the worst and I regret my employer ever selected this bunch as the preferred supplier and did away with our medical aid. This bunch have so many hoops and you cant do this, you cant do that you have to use their suppliers it is the gestapo and yet you pay thousands to them and they give you zero. When the year is up I intend moving to another supplier nominated by my employer. Everyone who had the misfortune to select this bunch are complaining. we did not get our medical aid cards, there are supposed to be stickers to put on the car - 8 months later still nothing. You download their app but cant log into it so what the hell is the use of it. DON'T take out Medical Aid with this crowd they are not the best medical aid.
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) in order to investigate your enquiry.
Regards
Bonitas Team
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) in order to investigate your enquiry.
Regards
Bonitas Team
Thank you for submitting the details to us through Hello Peter.
We will investigate this matter.
Kind Regards
Bonitas Team
Thank you for submitting the details to us through Hello Peter.
We will investigate this matter.
Kind Regards
Bonitas Team
