The worst medical aid in SA

The worst medical aid in SA they do anything to reject claims! I used ER24 in May 2022 aa I know it’s affiliated with Bonitas only to be receiving a 3k ambulance invoice in August saying my medical aid mow uses Euro assist I never even received communication of the change I checked all my emails from Bonitas. They rejected my lab tests also twice, their WhatsApp is the worst of the worst the consultants never help they say your membership number is invalid even if u send a pic of the medical aid card or ID they will never assist, their call center is always “busy” and they DO NOT COVER ANYTHING every thing you go to a specialist or hospital will never be covered and they will never communicate you just receive debt collection calls and emails saying your med aid rejected! I don’t encourage anyone in SA to have medical aid with Bonitas they are *****s ! They so not pay!