The worst medical aid I have ever used!!!!

My due date was on the 24/03/2019 and was planning to give birth naturally and thought my worry was only giving birth to a healthy child. Until Bonitas proved the real meaning of being *********.

They have left me with debts that I don’t understand, for when I gave birth to my son on the 07/03/2019 as it was emergency my due date was on the 24/03/2019 How does one ask doctors if they contracted with medical aid while they on emergency room???? And how did Bonitas come to conclusion that doctors can just cut me without getting anything for pain (Anaesthesia) I’m really worried about this medical aid and wonder if people knows what they getting themselves into while paying every month for nothing!!!!

Secondly after giving birth I would expect the doctor (paediatrician) to do follow up/check on the baby as I delivered unnaturally due to complications (between me and the child) and they telling me the baby is not covered because he was not in danger – the reason I gave birth early is due to complication for God’s sake They would clearly want one to die first before they can conclude anything to be emergency Disgusted and angry!!!