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wessels F

1 reviews | Active since Aug 2011

24 Jul 2024, 16:29

The worst inconsiderate medical since new admin took over

They would rather you suffer with daily pain and let you condition worsen to cancer rather than pay up, not enough proof they say but 3 times doctors tried and much more, still they won't pay now my wife is in depression and pain care, my children are on meds for anxiety cause my wife just attacks everyone around her constantly because of discomfort and pain and being depressed, her and my life completely changed for the worst now because of bonita boncap plan

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Replies (2)
Bonitas Medical Fund
Bonitas Medical Fund's reply24 Jul 2024, 16:46
Official
Hello Wessels F
     
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention. 
         
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry. 
          
Kind regards
     
Bonitas Team
Bonitas Medical Fund
Bonitas Medical Fund's reply25 Jul 2024, 07:04
Official
Hello Wessels F 

Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. 
 
We will investigate this matter. 
 
We appreciate your patience while we are resolving this query for you. 
 
Kind Regards 

Bonitas Team