1 reviews | Active since Nov 2011
THE WORST EVER MEDICAL AID IN THE WORLD
This is the worst medical aid you can imagine. I pay R13 500 per month for my wife and myself and the service we get is a nightmare.
All claims from doctors, blood test are paid with a short fall. Personal claims takes 22 days to process.
I took the highest available plan as not to have this issues, but to no avail.
Calling them is even worst. You speak to call centre agents who don't know their processes and products.
To change to another medical aid has a waiting period, but I am going to take the chance.
Hello avisingh123
Thank you for submitting your details to us through Hello Peter.
This is to confirm that we have received your information and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards,
Bonitas Team
Hello avisingh123
Thank you for submitting your details to us through Hello Peter.
This is to confirm that we have received your information and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards,
Bonitas Team
Hello Hello avisingh123,
Thank you for submitting a comment to us through Hellopeter.
According to the telephonic conversation with our representative, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Hello Hello avisingh123,
Thank you for submitting a comment to us through Hellopeter.
According to the telephonic conversation with our representative, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team