The worst customer service

<p>I registered for a baby bag on the 1st September 2016 and gave birth on the 24th November and till today I haven't received my baby bag.I again got my Hr department from Airports company South Africa to submit my paper work so my son can be added to my medical aid and the paper work was submitted to Bonitas on the 6th December and till today my son is not registered and his very sick I need to take him to a Dr on the 19th December before Dr's close.from the time I needed to get hospital authorisation I needed to spend R90 to R120 worth of airtime being put back and forth by consultants and not getting any help,when cut off non of them even bother to call me back .</p> <p> </p> <p>Till today I have no answers about the baby bag or my son being added to the madina aid and i've been calling from the 6th ref 061216q15g41,12,14 and 15 of December and still no answer </p>