The placed an Ltp agains tm Mother and father claiming that they did not had medical for time I supp**** them Al the documents where they removed my Mom's Ltp as they realized they made an mistake

The placed an Ltp agains tm Mother and father claiming that they did not had medical for time I supp**** them Al the documents where they removed my Mom's Ltp as they realized they made an mistake. They then informed me the we did not supp**** proof that my father had medical aid from 2***. I supp**** them the proof and now sudendly he did not had medical aid with Discovery. How did they correct my mother's as they Bothe was on the same medical. I supp**** them 4 documents 1 Sasol med from 2*** then I supp**** them Discovery from 2*** then I supp**** them sizwe from from 2*** and then bonitas from 2***. 01.31 how is there a cap how can they state he did not had medical. Please in want this sorted and I want my pensly fee paid back from February to April as this is a bonitas error they was supposed to request it not just asume the client doe not have medical. I do not want the here any new excuses as they are looking for new excuses to take exstra money. This is unacceptable.