KM
Khanya M

1 reviews | Active since Jun 2016

08 Jul 2025, 08:20

The most useless medical fund

The most useless medical aid is Bonitas by far, i know they will respond to this review as if i haven't been calling in and furnishing them with my details. Never consider being a member of this useless service provider unless you want to experience incompetency and lies from their staff

0
Replies (2)
Bonitas Medical Fund
Bonitas Medical Fund's reply08 Jul 2025, 08:52
Official
 Hello Khanya M
     
Thank you for notifying us of your complaint.
         
We have not received your details. Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry. 
          
Kind regards
     
 Bonitas Team 

KM
Khanya M's update10 Jul 2025, 16:36
Reviewer Update
I would seriously advice Bonitas members to consider their safety with the scheme that fails to pay a refund due in May, If they fail like this how safe are the members when it is time to settle their bills. I have never met such incapable, *********** and ************* group of employees, from the call center agents to team leaders who cant honor their words.

For The survival of the scheme the whole lot must be fired and bring in employees who wants to work especially those useless team leaders, supervisors and managers they don't add any value they are more of a hinderance.