THE MOST DESPICABLE SERVICE I'VE EVER ENDURED

This is now the 7th review I've written about the UNACCEPTABLE SERVICE FROM BONITAS. I have been waiting since January for a MANAGER take action. Despite repeated promises on HelloPeter platform, NOTHING HAS BEEN DONE. I've spent hours upon hours on the phone, sending emails writing complaints on here for well over 3 months now. One email I received from Bonitas states that I was contacted while driving but I couldn't hear the member. This is a downright lie as I don't answer the phone while driving at all so this DID NOT TAKE PLACE. Why do I need to spend 3 months trying to get some kind of customer service??? It's absolutely unacceptable! WHAT IS WRONG WITH BONITAS MEDICAL FUND??