B
Bombi
1 reviews | Active since Dec 2025
18 Aug 2026, 13:41
The best agent
A lovely gentleman by the name of Sanele Mbelu assisted me, I previously called the last agent transferred me to a number that just rang. But Sanele took time to understand what I wanted and he assisted me the very first time I called. This is the kind of voice we want to hear when we call the other line, someone who takes their job seriously and does it with passion.
You have a great person in your team Bonitas
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Replies (1)Bonitas Medical Fund's replyOfficial
11 Sept 2026, 22:44Dear Bombi We are pleased to note that Sanele Mbelu was able to assist you effectively. It is encouraging to hear that he took the time to understand your inquiry and provided the necessary support after your previous experience of being transferred without resolution.We value your feedback and will ensure that it is shared with Sanele and his team as recognition of his commitment to service excellence.
TPM
TPM
Bonitas Medical Fund's reply11 Sept 2026, 22:44
Official
Dear Bombi We are pleased to note that Sanele Mbelu was able to assist you effectively. It is encouraging to hear that he took the time to understand your inquiry and provided the necessary support after your previous experience of being transferred without resolution.We value your feedback and will ensure that it is shared with Sanele and his team as recognition of his commitment to service excellence.
TPM
TPM
