BN
Bilal N

1 reviews | Active since Jan 2010

30 Aug 2015, 11:05

The bad service and poor admin just continues.....

This is a follow up to a previous issue where Bonitas handed me over for collection without first informing me of an outstanding amount. Then they didn't supply me with bank details to pay it when I requested, until I logged it on HelloPeter which made them respond. <br> I paid the outstanding amount and emailed proof of payment to Bonitas on the 26th of August asking them to confirm receipt of the payment, send me an updated schedule indicating 0 amount outstanding, and requesting them to notify their collection agency not to contact me further about this.<br> Bonitas has not done any of the above. I have not received a response, and the Collection agency Creditworx phoned me yesterday requesting payment.<br> For those of you planning to join Bonitas, please be aware that HelloPeter seems to be a normal administration process with Bonitas. You need to log your queries here if you expect Bonitas to respond to you. <br> Query Number : 250815QFLLZ6 or [MI***]

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Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply31 Aug 2015, 09:53
Official
Hello BNorath,

Thank you for submitting a comment to us through Hello Peter.

This is to confirm that we have received your comment and that we are currently investigating this matter.

Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.

Kind regards
Bonitas team