NL
Ntlotliseng L

1 reviews | Active since Jul 2016

20 Oct 2023, 10:00

Thank you Kutloano

A huge shout out to Kutloano Moalusi in the customer service department, She could sense my frustration but was very patient and was willing to hear me out and assist me. I was already loosing hope and on the verge of crying and already looking for another Medical aid. I will stay with Bonitas just for this lady, Thank you a million times , Please make sure she sees this message.

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Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply20 Oct 2023, 10:20
Official
 Hello  Ntlotliseng L  Thank you for your encouraging message.  Our aim is to provide excellent customer service at all times and your feedback is an opportunity for us to measure our service.  We appreciate you taking time to comment on your experiences with Kutloano.  Kind Regards  Bonitas Team