BW
Bruce W
1 reviews | Active since Jun 2017
17 Mar 2023, 11:27
Thank you Bonitas for your proactive support!
When a claim for a visit to a specialist surgeon was first rejected the Bonitas staff were quick to follow up on the situation and resolve it so that the claim was paid. How refreshing to see such customer care and support. Membership No. ***
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Bonitas Medical Fund's replyOfficial
17 Mar 2023, 13:30Hello Bruce W Thank you for your encouraging message. Our aim is to provide excellent customer service at all times and your feedback is an opportunity for us to measure our service. We appreciate you taking time to comment on your experiences with us. Kind Regards Bonitas Team
Bonitas Medical Fund's reply17 Mar 2023, 13:30
Official
Hello Bruce W Thank you for your encouraging message. Our aim is to provide excellent customer service at all times and your feedback is an opportunity for us to measure our service. We appreciate you taking time to comment on your experiences with us. Kind Regards Bonitas Team