eC
elsie C

1 reviews | Active since Oct 2015

09 Oct 2015, 12:40

Thank you Bonitas

I started in January to test my blood regulary for a medical condition which is chronic the blood clinic did not claim with the right code and I only found this out now recently when I realize my day to day expenses is finish I send a email to Bonitas and asking if the will reverse these payment an charge the chronic expenses without hesitation they did that for me some medical aids do not do it as I am telling my friends they do not want to believe me THANK YOU BONITAS for understanding and accommodate my request.

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Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply09 Oct 2015, 13:39
Official
Hello elsie3,

Thank you for your encouraging message.

Our aim is to provide excellent customer service at all times and your feedback is an opportunity for us to measure our service.

We appreciate you taking time to comment on your experiences with us.

Kind regards
Bonitas team