1 reviews | Active since Jun 2017

20 Jun 2017, 09:34

TERRIBLE TERRIBLE SERVICE

<p>Bonitas is a absolute shame. We are sitting in the reception at Krugersdorp private. My 7 month old has not had a sip of milk since ten last night. He must go in for gromets and removal of adenoids, he is quite I'll. We have been explaining this to them for 24 hours already and they are making us hold on for 40 minutes at a time to find out why they will not give us authorisation. We pay a large amount of money to Bonitas every month...... for What?????????</p>

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Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply20 Jun 2017, 12:30
Official

Hello eugene-steven-bredenkamp,

Thank you for submitting a comment to us through Hello Peter.

This is to confirm that we have received your comment and that we are currently investigating this matter.

Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.

Kind regards,

Bonitas Team