KT
Keneilwe T

1 reviews | Active since Oct 2020

26 Oct 2026, 15:31

Terrible service from bonitas

Having the worst experience with Bonitas medical aid, my claims are being rejected, they are not updating their system. Ready to cancel cause why am I paying so much money to still go through such struggles

0
Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply26 Oct 2026, 18:38
Official

Hi Keneilwe Tyolo,

We sincerely apologise for the frustration and inconvenience you have experienced regarding your claims. Your concerns have been noted, and the matter will be investigated as a priority. A consultant will contact you directly to assist and provide feedback.

Thank you for bringing this to our attention.

~Bonitas