LE
Liam E

1 reviews | Active since May 2020

10 Feb 2025, 14:49

Terrible Service From Bonitas

The call centre said my query cannot be resolved via telephone and that I have to contact the new applications department via email. After numerous follow ups via email between the support team and the new applications team, I have received no feedback. Terrible service.

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Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply10 Feb 2025, 15:15
Official
Hello Liam E

Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. 

 We will investigate this matter. 
  
We appreciate your patience while we are resolving this query for you. 
 
Kind Regards 

 Bonitas Team