FN
Felicia N

1 reviews | Active since May 2021

18 May 2021, 08:24

Terrible service

I'm still waiting for their response as to when I'm going to get my cards, its not going on a year and a half , I've sent emails and complaints and I'm not getting anywhere with you guys, this service really sucks.

0
Replies (2)
Bonitas Medical Fund
Bonitas Medical Fund's reply18 May 2021, 08:38
Official
Hello Felicia N,

Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.  We will investigate this matter.   We appreciate your patience while we are resolving this query for you. Kind RegardsBonitas Team
Bonitas Medical Fund
Bonitas Medical Fund's reply18 May 2021, 10:30
Official
Hello Felicia N, 
As per our telephonic conversation your query is still being investigated and we will keep you updated until the matter has been resolved.
We appreciate your patience while we are resolving this query for you.
Regards,
 The Bonitas Team