KS
Kayshnie S

1 reviews | Active since Dec 2013

25 Jul 2019, 09:41

Terrible Query resolution service

I am having the worst experience ever resolving a simple query that i have. I have been sending emails only to find a different person assigned each time to my query that gives me a different story. i would like to cancel this medical aid and gladly go back to my previous medical aid as this process of resolving a simple query is ridiculous!!! I would not recommend anyone to bonitas!!

0
Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply26 Jul 2019, 09:27
Official
Hello Kayshnie,
Thank you for submitting your details to us through Hello Peter.
This is to confirm that we have received your information and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards,

Bonitas Team