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Michelle E

1 reviews | Active since Jun 2017

08 Sept 2025, 08:05

terrible pharmacy

As soon as this medical aid went over to a new supplier for the chemist. it has been down hill. I suggest they re-evaluate there supplier.

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Replies (5)
Bonitas Medical Fund
Bonitas Medical Fund's reply08 Sept 2025, 09:48
Official
Hello Michelle E

Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. 
 
We have escalated your query to Marara pharmacy for further assistance.
  
We appreciate your patience while we are resolving this query for you. 
 
Kind Regards 

 Bonitas Team

ME
Michelle E's update08 Sept 2025, 11:57
Reviewer Update
I AM STILL WAITING FOR MARARA PHARMACY TO COME BACK TO ME. IT MUST BE IN WRITING AS I NEED ALL THE PROOF I CAN GET
Bonitas Medical Fund
Bonitas Medical Fund's reply08 Sept 2025, 13:00
Official
Hello Michelle E

Thank you for notifying us of your complaint. 
 
We have escalated your query to Marara pharmacy and waiting for the feedback.
  
We appreciate your patience while we are resolving this query for you. 
 
Kind Regards 

 Bonitas Team
ME
Michelle E's update09 Sept 2025, 17:06
Reviewer Update
Utterly pathetic. I only received half my medication. What nonsense is this?????
ME
Michelle E's update09 Sept 2025, 17:12
Reviewer Update
And everything was claimed on the 2nd. So that makes no sense. Consider changing your pharmacy supplier