MVDS
Marni Van Der SPuy
1 reviews | Active since Mar 2019
06 Mar 2019, 10:37
Terrible Payout Time
No response to claim made a month ago. Every single month with this medical aid is a nightmare. We have waited 4 months before. You need to fight for months to get your money back for every single claim. You need to email and phone them every day to maybe get a response eventually. DO NOT USE THEM! WORST WORST WORST
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Bonitas Medical Fund's replyOfficial
07 Mar 2019, 15:55Hello MarnivdSpuy,
Thank you for submitting a comment to us through Hellopeter.
We hereby confirm that a detailed email has been sent to you and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Regards,
Bonitas Team
Thank you for submitting a comment to us through Hellopeter.
We hereby confirm that a detailed email has been sent to you and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Regards,
Bonitas Team
Best regards,
Bonitas Medical Fund's reply07 Mar 2019, 15:55
Official
Hello MarnivdSpuy,
Thank you for submitting a comment to us through Hellopeter.
We hereby confirm that a detailed email has been sent to you and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Regards,
Bonitas Team
Thank you for submitting a comment to us through Hellopeter.
We hereby confirm that a detailed email has been sent to you and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Regards,
Bonitas Team
Best regards,