PJVW
Pieter Johan Van Wyk

1 reviews | Active since Aug 2019

18 Sept 2020, 14:03

Terrible medical aid since last year! And certainly not improving just getting worse. Thanks for stressing us out regularly!

I wish there was a 0 star option that i could choose. People do not consider bonitas. I would wish to get a new medical aid before 2021. We have more stress with bonitas. If you want to get super stressed out about co payments at network doctors and life threatening situations..you can use bonitas. Also remember to ask your doctor for anxiety and stress support. You'll be needing alot of that! Im busy looking at other options from other medical aids. I dont care if its R200 or more....its better than the co payments we get on bonitas. Everytime we have to go to the doctor we already stressed and getting more stressed and sicker. Id rather pay more than paying all this co payments of large amounts. Cant deal with this stress anymore!

0
Replies (2)
Bonitas Medical Fund
Bonitas Medical Fund's reply18 Sept 2020, 14:49
Official
Hello Pieter W,

Thank you for submitting a comment to us through Hello Peter.

This is to confirm that we have received your information and that we are currently investigating this matter.  

We appreciate your patience while we are resolving this query for you.  

Regards,

Bonitas Team 


Bonitas Medical Fund
Bonitas Medical Fund's reply22 Sept 2020, 11:20
Official
Hello Pieter W,

Thank you for submitting a comment to us through Hellopeter.

According to the telephonic conversation with our representative, we hereby confirm that your concern has been addressed and this matter has now been resolved.

As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.

We apologise for any inconvenience caused to you.

Thanks and regards,

Bonitas Team