Terrible , inhumane service
As we speak I have been admitted in hospital , I am I'm severe pain , while I am in pain I receive a notification that my authorization is declined because of lack of information!! Firstly This is something that the scheme is supposed to discuss with the Dr or hospital before notifying the member , do you know how much strain and stress this has put me under ? This is terrible !!
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Bonitas Medical Fund's replyOfficial
22 Aug 2023, 10:12Hello Tevin F
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We are investigating this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We are investigating this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
Bonitas Medical Fund's reply22 Aug 2023, 10:12
Official
Hello Tevin F
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We are investigating this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We are investigating this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas