SM
Shrestha M
1 reviews | Active since May 2020
27 May 2025, 15:22
Terrible Customer Experience and lack of assistance with resolving issues
Absolutely worst experience of my life! Been continuously going back and forth to resolve an issue since February. None of the staff do anything, they just keep making you continuously call them and chase them and nothing gets done. Regret using Bonita's in the first place, utterly disappointing.
Helpful (0)
Replies (2)0
Replies (2)
Bonitas Medical Fund's replyOfficial
27 May 2025, 15:42Hello Shrestha M
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Please note that the ID number provided is invalid.
Kind regards
Bonitas Team
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Please note that the ID number provided is invalid.
Kind regards
Bonitas Team
Bonitas Medical Fund's reply27 May 2025, 15:42
Official
Hello Shrestha M
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Please note that the ID number provided is invalid.
Kind regards
Bonitas Team
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Please note that the ID number provided is invalid.
Kind regards
Bonitas Team
Bonitas Medical Fund's replyOfficial
28 May 2025, 09:04Hello Shrestha M
Thank you for submitting the details to us through Hello Peter.
We will investigate this matter.
Thank you for submitting the details to us through Hello Peter.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Bonitas Team
Bonitas Medical Fund's reply28 May 2025, 09:04
Official
Hello Shrestha M
Thank you for submitting the details to us through Hello Peter.
We will investigate this matter.
Thank you for submitting the details to us through Hello Peter.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Bonitas Team