CL
Cherel L
1 reviews | Active since Oct 2020
25 May 2022, 10:54
Terrible Communication
I've signed up with bonitas about 6 days ago and they've debited my account twice in one month stating that I have to pay the full amount for the month of May as well as June despite the fact that I've only joined 6 days ago, the fact that this was not communicated thoroughly is terrible, I'm absolutely not happy with bonitas at this point
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Bonitas Medical Fund's replyOfficial
25 May 2022, 11:08Hello Cherel C
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) in order to investigate your enquiry.
Regards
Bonitas Team
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) in order to investigate your enquiry.
Regards
Bonitas Team
Bonitas Medical Fund's reply25 May 2022, 11:08
Official
Hello Cherel C
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) in order to investigate your enquiry.
Regards
Bonitas Team
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) in order to investigate your enquiry.
Regards
Bonitas Team